Counselling is the process that occurs when a client and counsellor meet together in order to explore difficulties that the client is experiencing.  This may include you, your family, your relationships and provides the space to explore stressful or emotional issues for the client.  Counselling is the act of helping the client to see things more clearly, possibly from a different view-point. This can enable the client to focus on emotions, perceptions and behaviours, with a goal of facilitating positive change.  Counselling is a relationship of trust.  Confidentiality is paramount to successful counselling.  Professional counsellors will usually explain their policy on confidentiality, they may, however, be required by law to disclose information if they believe that there is a risk to life.

 Counselling Can be


  • Personal Issues
  • Grief and Loss
  • Anxiety and Depression
  • Seperation
  • Anger Management
  • Self Esteem
  • Addiction Issues
  • Life Direction

Your Family

  • Togetherness as a family
  • Communication
  • Respect and Trust
  • Seperated
  • Parenting
  • Step Family Issues
  • Youth at Risk
  • Parenting Tools
  • Teenage Issues

Your Relationships

  • Communication Skills
  • Intimacy and Trust
  • Conflict Resolution
  • Financial Differences
  • Raising Children Together
  • Differences in Values
  • Differences in Values and Choices
  • Sexual Relationships
  • Affairs/Infidelity

Counselling is Not:

  • Giving advice.
  • Judgemental.
  • Attempting to sort out the problems of the client.
  • Expecting or encouraging a client to behave in a way in which the counsellor may have behaved when confronted with a similar problem in their own life.
  • Getting emotionally involved with the client.
  • Looking at a client’s problems from your own perspective, based on your own value system.

Relationship Counselling

The relationships we have in our lives are what help make us who we are. Whether it be your relationship with your parents, children, intimate other, siblings, colleagues, extended family – the way we relate and connect to others is what defines how we fit in this world.
We all have many and varied relationships and when these fall over or become difficult and conflictual it can upset us terribly. We all are hard-wired to need connection with others.

If you are struggling in a relationship that matters to you and would like to gain greater understanding and possible resolution and greater connectedness within this relationship we are here to help you move towards that experience.

Jenny is a Certified EFT Couples Therapist and will work with you to understand your negative relationship patterns and to then to find new ways to form closer and more connected relationship bonds.

EAP Counselling

EAP – Employee Assistance Programmes

Your workplace may offer you free counselling as an employee benefit, this is generally known as EAP Counselling.  This information may be displayed on posters or flyers around your work place that identify one of the following organisations that offer this service.  If you are unsure you can contact us and we will let you know if your workplace offers this service.

As with all counselling confidentiality will apply and your workplace does not need to know you are accessing this counselling.  When using any EAP service we do not share any information about you unless we have your written authority to do so.  The only exception is if we identify personal safety issues and you are of harm to yourself or others we would then have to take appropriate action.

Below is the list of EAP Providers we are contracted and how to book an appointment with us:

EAP Services

  • First appointment must be made directly with EAP either Click on the link above or call 0800 327 669 and ask for an appointment with Rachel or Jenny


  • Contact us directly and we will book your first appointment


  • Contact us directly and we will book your first appointment


  • First appointment must be made directly with Vitae either Click on the link above or call 0508 664 981 and ask for an appointment with Jenny or Phill


  • First appointment must be made directly with Instep either Click on the link above or call 04 382 8071  and ask for an appointment with Rachel or Jenny


No one can be expected to go through life without asking for help every now and then. Sometimes it can be difficult to know where to turn, especially when problems arise in the workplace or in your personal life such as the following:

  • Stress and pressure – personal or work
  • Depression and anxiety
  • Workplace issues and changes
  • Bullying and harassment support
  • Anger and conflict issues
  • Relationship and family matters
  • Grief and loss
  • Addictions
  • Life transition and personal development
  • Health and wellbeing
  • Career planning
  • Budgeting and financial assistance
  • Personal legal advice

Drug & Alcohol Counselling

Every day thousands of New Zealanders struggle with the effects of addiction. Every day addiction practitioners work with those who are addicted and those who care for them, to help make recovery possible.

What is an addiction?

Addiction refers to a difficulty in controlling certain repetitive behaviours to the extent that they have harmful consequences. They are the result of powerful compulsions to use and do certain things excessively, often out of a need to escape from upsetting emotions/situations. These compulsions can trigger a self-perpetuating process, which can cause pain and suffering not only for those addicted, but also for their friends and family.

Addictions can develop from many activities, including drinking alcohol, taking drugs, eating, gambling, having sex and using the Internet. Often addictions begin as a result of how these activities make people feel emotionally and physically. These feelings can be pleasurable – triggering a powerful urge to carry out the activity again to recreate this ‘high’. This can develop into a repetitive cycle that becomes very hard to break.

In many cases people who are addicted are not aware of their addiction and the impact it may be having on their work, relationships and health. As a result many are unable to quit on their own and treatment is required. Addiction treatment such as counselling is crucial for helping sufferers to recognise their condition and how their emotional needs are affecting their behaviour. This can be an important step on the road to recovery and, eventually abstinence.